This could be down to a variety of reasons. If your payment is not going through please ensure your billing details exactly match that the bank holds for the card. This includes name, address, postcode as well as the expiry date and CV2 numbers on the back of the card. If this still does not work please try another card or payment method.

We accept any major credit and debit card (except American Express), as well as Pay Pal. If you are still having issues, please don’t hesitate to call our sales team, or email our customer support team.

Please see our Contact Us page for the various ways you can get in touch with us.